Job Descriptions

DEFINITION

Under the general direction of the Municipal Services Director, responsible for planning, directing, organizing and managing the assigned divisions/areas of:

Regulatory Affairs, Water Quality Control, Utility Maintenance, Fleet, Transit, Assets.

OR

Facilities Maintenance, Recreation and Airport.

Responsible for management and administration of complex technical, financial, statistical and analytical work of the assigned department divisions. The incumbent may assist the Director and/or represent/present in public activities or meetings and oversees coordination of other service areas as directed. Represents the Department in the absence of the Director.

DISTINGUISHING CHARACTERISTICS

This is a mid-management classification responsible for the supervision of discrete sub-departmental organizational component(s) and programs/functions within a department as determined by the Department Director, City Manager and City Council. Demonstrates professional and technical competence while working as a team member in the development of projects, implementation of projects and departmental goals and objectives. Exercise independent judgment in a number of confidential and sensitive assignments. Duties and responsibilities are performed in accordance with municipal codes, ordinances, City policy, federal and state law and related regulating entities.

SUPERVISION RECEIVED AND EXERCISED

General direction is provided by the Municipal Services Director. The job incumbent provides general supervision to subordinate level professional/technical and clerical staff in the department administrative area. At the discretion of the Department Director, may also be required to provide supervision to other divisions of the department.

ESSENTIAL FUNCTIONS - INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:

• Prepares staff reports and other appropriate analysis to the City Council on issues relevant to the Department and goals and objectives of the City.
• Plan, organize, and direct assigned divisional activities, including planning, directing, supervising, and coordinating operations and maintenance activities of assigned divisions.
• Assist in the development, planning, and implementation of department goals, objectives, policies and procedures.
• Direct, oversee, and participate in the development of the assigned divisional work plan; assign work activities, projects, and programs; monitor workflow; review and evaluate work products, methods, and procedures.
• Prepare assigned division budget; assist in budget implementation; participate in the forecast of additional funds needed for staffing, equipment, materials, and supplies; administer the approved budget.
• Recommend the appointment of personnel; provide or coordinate staff training; conduct performance evaluations; implement discipline procedures as required; maintain discipline and high standards necessary for the efficient and professional operation of the Department.
• Assist the Municipal Services Director in managing and directing the functions of the Municipal Services Department.
• Establish and implement short and long-range plans and goals, including strategic planning.
• Research, prepare, and present technical and administrative reports; prepare written correspondence.
• Serves as technical advisor to the City Council, City Manager, Department Manager and Planning Commission on a broad range of projects and issues; prepares and submits reports and recommendations for management consideration.
• Oversees the state-mandated environmental review duties of the division, including preparation of the core complex California Environmental Quality Act (CEQA) documents.
• Oversees and monitors projects through all phases and assures compliance with regulations of various local, state and federal agencies.
• Ensures timely and compliant completion of projects, aligning with local, state and federal regulations.
• Develops and monitors compliance with divisional policies and procedures.
• Consults and coordinates with City departments, citizens and officials regarding conflicts and issues related to contract and regulatory compliance.
• Prepares multiple specialized budgets related to assigned activities; oversees budget implementation; determines budget forecasts; cost saving measures; administers the approved budget.
• Makes presentations before various groups, including City Council, commissions, boards, committees, task forces as needed.
• Supervises staff including provision of timely performance evaluations; recommends and implements approved discipline; provides staff development; and maintains high standards necessary for efficient, professional operations.
• Manages the activities of consultants, including selection, evaluation, and contract administration.
• Answers questions; provides information to the public, other City departments, and other agencies; recommends and coordinates corrective actions; investigates, reports, documents and resolves complaints.
• Builds and maintains respectful, positive working relationships with staff, supervisors, outside agencies and the public using principles of good customer service; provides effective conflict resolution, as needed.
• Models appropriate professional management conduct; maintains appropriate confidentiality of sensitive information; complies with and supports City policies and procedures, labor laws, and MOU provisions.
• Attends assigned meetings and training; interacts with outside agencies and commissions; consortium, participates in teams, or committees, as needed.
• Assures staff works in a safe manner; follows safety requirements; monitors and assures compliance with regulations and other legal requirements.
• Mentoring and preparing staff for leadership roles to ensure long-term sustainability and growth of the division.
• Performs other duties, as assigned.

QUALIFICATIONS:

Knowledge of:

• Principles and practices and theories of Municipal Services areas with emphasis on water related areas.
• Principals, practices and theories of asset management, construction and maintenance best practices.
• California state laws affecting Municipal Services and related water, solid waste and related infrastructures.
• Statistical methods and principles.
• Modern office procedures, and methods including computer equipment, word processing, spread sheet, data base, graphic presentations and other needed specialized software applications, and internet and electronic communication usage and methods.
• Budgeting procedures and techniques.
• Principles and practices of supervision, staff selection, training and personnel management.
• Principles of effective file management and time management
• Safe work practices and related regulations.
• Principles of public speaking, conflict resolution and excellent customer service.
• Provisions, principles and practices of municipal structure and organization

Ability to:

• Understand and interpret complex state and federal regulations, laws, codes, policies and solutions in the area of municipal services, environmental, and related areas.
• Understand City processes and procedures and specific requirements of assigned program area.
• Understand and interpret public contract principles.
• Work with and control sensitive and confidential information.
• Plan, initiate, manage and complete complex and multiple simultaneous work assignments with a minimum of direction;
• Set priorities and organize work to meet deadlines.
• Lead, manage, evaluate and train personnel effectively and maintain discipline.
• Organize, implement and supervise departmental goals and City objectives.
• Make presentations before groups and represent the City in public forums.
• Use computer and needed programs in a highly effective manner.
• Organize, analyze, manage and implement a variety of programs.
• Prepare, forecast and administer a budget.
• Establish and maintain respectful, effective and cooperative working relationships with those contacted in the course of work.
• Communicate effectively, orally, electronically and in writing.

Experience and Training Guidelines

Any combination of experience and training that would likely provide the required knowledge

and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Experience:

Four years of increasingly responsible professional experience with a public agency in municipal services related administration, regulatory affairs, water quality control, utility maintenance, water treatment, engineering, transit, facilities maintenance and recreation or a related field, which includes two years of progressively responsible administrative and supervisory experience, or any experience that would have provided the opportunity to develop the required skills, knowledge and abilities.

Training:

Equivalent to a Bachelor’s degree from an accredited college or university with course work in the areas of public administration, engineering, planning, transportation, civil engineering, urban studies or related fields.

Licenses:

Possession of a valid California Driver’s License in the category necessary to perform essential duties of the position may be required as the time of appointment. Maintenance of a valid California Driver’s license and proof of automobile liability insurance is a condition of continued employment.

ADDITIONAL INFORMATION:

WORKING CONDITIONS

Environmental Conditions:

Physical Conditions:

Vision adequate to operate vehicles and office equipment, read instructions and follow directions; hearing adequate to converse on telephone and in person; body mobility adequate to drive and perform required office duties including reaching and bending for files and related office items; use of hands and fingers adequate for operating vehicles, writing, typing, computer, copier, and fax machine and related functions; ability to lift office files, binders and small office equipment, as needed.

FLSA Status: Exempt

Bargaining Unit: Management

Established: February 11, 2025

Reviewed and Approved: