Job Descriptions

DEFINITION

To perform a variety of complex duties related to the activities of Police Services in providing police records to the public and law enforcement agencies, properly processing records for filing and retrieval purposes, and performance of clerical duties.

This classification is assigned to the Turlock City Employees Association bargaining unit for labor relations purposes and is subject to overtime assignments.

DISTINGUISHING CHARACTERISTICS

This is the journey level class in the police services clerical/records series. This classification is distinguished from the Police Records Technician by the more complex, responsible and sensitive duties assumed related to functioning at the level impacting broader records operations and greater consequence of error in completing assigned tasks.

ESSENTIAL FUNCTIONS

Duties may include, but are not limited to the following:

• Type, process, record, and file a variety of Police records, reports and materials; collect and compile relevant data.
• Prepare and process a variety of Police records forms, related to Police Department procedures.
• Prepare and process police reports and various permits.
• Assist departmental personnel and the public in person and by phone, performing record checks, issuing permits and collecting fees, and receiving reports and complaints from citizens.
• Prepare written reports for the City Attorney and District Attorney.

• Utilize computers to enter, modify, and retrieve data; perform records and warrants checks.
• Research, collect data, and prepare a variety of statistical and written and/or typed reports as required.
• Answers routine inquires and correspondence from general knowledge or instructions.
• Train and supervise clerical personnel.
• Perform related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

• Organization, procedures, and operating details of law enforcement agencies.
• Principles, codes, regulations, and laws governing police, recreation and neighborhood services.
• Principles of office management, supervision, training and evaluation.
• Criminal justice procedures.
• Modern office procedures, techniques, and equipment, including principles of record keeping and automated information systems.
• Personal computer operations and related word and data processing software.
• City practices and procedures.
• Research techniques and procedures.

Ability to:

• Operate a personal computer efficiently.
• Effectively perform processing of police reports and various permits.
• Effectively maintain and process the work of police services clerical support.
• Accomplish complex tasks on an independent basis.
• Understand the organization and operation of the City, and of outside agencies, as necessary, to assume assigned responsibilities to include the ability to analyze and enforce laws.
• Follow verbal and written instructions.
• Communicate clearly and concisely, orally and in writing.
• Establish and maintain effective working relationships with those contacted during the course of work.
• Train and supervise subordinate clerical personnel.
• Compile and maintain complex and extensive records, including financial data; prepare reports.
• Make accurate decisions relating to confidential records and information.
• Work various shifts as assigned.
• Type at a speed of 50 words per minute net corrected.

EXPERIENCE AND EDUCATION:

Experience:

Three years of experience as a Police Records Technician in a position comparable to a Police Records Technician with the City of Turlock.

Education:

• Possession of a High School diploma or GED Certificate and:

• Possession of an Associate’s Degree from an accredited college;

OR

• Must have a minimum of twenty (20) accredited college units and at time of appointment be enrolled in a two-year accredited college and obtain an Associate’s Degree within 36 months of date of appointment.

LICENSE AND/OR CERTIFICATE

Possession of a valid California Driver’s License in the category necessary to perform essential duties of the position may be required at the time of appointment. Maintenance of a valid California Driver’s License is a condition of continued employment.

PHYSICAL REQUIREMENTS

Maintain the following physical abilities: see well enough to read instructions, read fine print and view computer screen; hear well enough to converse on the telephone and in person assisting customers; use of hands and fingers for use of computer keyboard, copy machine, filing, writing and answering telephones.