Working for Us
Menu Button
City Logo
Search Button

Job Descriptions

Human Relations Analyst


Under general supervision, performs a variety of human resources work involving recruitment, selection, classification, salary administration, payroll, risk management, career development, retirement, benefits and other related human resources programs.

This classification is assigned to the Confidential bargaining group for labor relations purposes and is subject to overtime assignments.


General supervision is provided by the Human Relations Director or Principal Human Relations Analyst. The Human Relations Analyst may supervise technicians and office support staff.


This is a professional human resources position with first level supervisory duties in a discrete sub-divisional organizational component involving the human resources and payroll administration programs/functional area within the department. Incumbents perform the full range of duties requiring specialized knowledge and training in the assigned areas. The job incumbent has responsibility for the day to day assigning, supervising, and directing the work of assigned staff. Incumbents are expected to perform more difficult and responsible duties and exercise independent judgment in resolving problems within established departmental guidelines and in accordance with law, ordinance, and City policy.

ESSENTIAL FUNCTIONS: Each incumbent in the classification may not perform all the duties listed below depending upon the program(s) for which he/she is responsible. Also, the listed duties are not necessarily inclusive of all duties that may be assigned.

  • Assists in the planning, development and implementation of assigned programs.
  • May supervise and direct the work of assigned staff.
  • Ensures close coordination with other City departments and affected outside groups.
  • Occasionally may assist with presentations before various groups, including City Council, and professional and public meetings, as needed.
  • Participates in recruitment and selection activities; makes recommendations for appointment of new staff; assists with staff orientation and training.
  • Assist with the supervision of staff including provision of timely performance evaluations; provides staff development; and maintains high standards necessary for efficient, professional operations.
  • Answers questions; provides information to the public; recommends corrective actions; investigates, reports, documents and resolves complaints.
  • Builds and maintains respectful, positive working relationships with staff, supervisors, outside agencies and the public using principles of good customer service; provides effective conflict resolution, as needed.
  • Models appropriate professional conduct; maintains appropriate confidentiality of sensitive information; complies with and supports City policies and procedures, labor laws, and MOU provisions.
  • Perform related duties as assigned.

When assigned to Human Resources functions:

  • Develop, evaluate, and validate selection instruments such as written, oral, and/or performance examination activities.
  • Conduct position classification studies, including audit and analysis of positions and classifications.
  • Prepare and revise classification specifications including preparation of related documentation necessary for formal adoption.
  • Supervises the activities of subordinates including employee selection, training, instruction, task assignment, work review, performance evaluation and administration of progressive discipline as needed.
  • Conduct salary and employee fringe benefit surveys, analyze data and recommend adjustments and internal relationships.
  • Assist with the management of City self-insurance plans including health insurance and workers’ compensation benefits.
  • Assists in the resolution of employee disciplinary and grievance complaints.
  • Assists in the development and implementation of negotiated labor agreements.
  • Assists with the administration of formally adopted health, retirement, workers’ compensation, drug & alcohol, blood borne pathogens and employee incentive programs.
  • Provides assistance to City Departments and employees on human resources problems, staffing and organizational needs, the interpretation of human resources policies and procedures, and in resolving human resources problems.
  • Provide orientation for new employees on City operations and a variety of human resources, retirement and benefit programs.
  • Provide career advice and counseling to individual and groups.
  • Assist with administration of the operational functions of the city memorandum of understanding, retirement, benefits, and deferred compensation programs in accordance with established policies, regulations and requirements.
  • Assist with preparation and processing of the City’s payroll and assists with the administration of the City’s compensation plans.

When assigned to Payroll functions:

  • Preparation and processing of the City’s payroll and assists with the administration of the City’s compensation plans.
  • Maintains and prepares payroll-related records and reports to assist with various management projects.
  • Maintains records of employee benefits to include, vacation, sick leave, etc.; answers payroll related questions from employees.
  • Prepares a variety of financial reports for multi-departmental use, prepares payroll journal entries, and assures compliance with City, State, and Federal requirements.
  • Prepare quarterly, annual, and W-2 tax reporting statements; process retirement plan contributions.
  • Work with other department staff to carry out various confidential personnel transactions; such as salaries, benefits, promotions, special pays, reclassifications, demotions, suspensions, terminations, and other related matters.
  • Coordinate with outside vendors, plan sponsors, and governmental agencies; research and resolve discrepancies or problems.
  • Assists with recruitment and selection related activities


Knowledge of:

  • Fundamental principles and practices of public human resources management including recruitment, selection, classification, salary, career development, equal opportunity, benefit, retirement programs, and methods and practices of payroll processing.
  • Public agency administration.
  • Federal, State and local laws and regulations relating to human resources management and payroll administration.
  • Principles of organization and management.
  • Statistical concepts and methods; financial accounting principles and procedures.
  • Career development planning techniques and methods.
  • Principles of employee supervision, career development and training.
  • The concepts of word processing, micro-computer and computer applications.
  • Modern methods of records management and report preparation.
  • Principles and practices of supervision, staff selection, training and human resources management.
  • Safe work practices and related regulations.
  • Principles of public speaking, conflict resolution and excellent customer service.

Ability to:

  • Plan, organize, direct, review and supervise the work of a small administrative and office support staff.
  • Organize, prioritize, and perform work activities in a confidential manner.
  • Delegate authority and responsibility effectively.
  • Perform professional, technical human resources management analysis including the preparation of complex analytical reports and documents.
  • Maintain detailed and accurate payroll records.
  • Interpret and apply human resources management and payroll administration laws, rules, regulations, policies and guidelines.
  • Establish and maintain cooperative working relationships with elective officials, administration, other employees, and the general public.
  • Present ideas effectively orally and in writing.
  • Read, comprehend and apply complex laws and regulations.
  • Lead, supervise, evaluate and train personnel effectively and maintain discipline.
  • Organize, implement and supervise departmental goals and City objectives.
  • Operate standard office equipment including personal computer and needed programs effectively.
  • Organize, analyze, manage and implement a variety of human resources and/or payroll programs.
  • Establish and maintain respectful, effective and cooperative working relationships with those contacted in the course of work.
  • Communicate effectively, orally, electronically and in writing.


Three years of increasingly responsible administrative support or technical work in human resources including processing payroll, that would have provided the opportunity to develop the required skills, knowledge and abilities.


Possession of a bachelor’s degree from an accredited college or university in the areas of public administration, business administration, human resources management, accounting, or related fields preferably including course work in the area of human resources management.


Possession of a valid California Driver’s License in the category necessary to perform essential duties of the position may be required at the time of appointment. Individuals who do not meet this requirement due to a physical disability will be considered for accommodation on a case-by-case basis. Maintenance of a valid California Driver’s license thereafter is a condition of continued employment.


Maintain the following physical abilities: See well enough to read instructions, read fine print, view computer screen, operate vehicle and related equipment; hear well enough to converse on the telephone and in person, assist the public and other staff; use hands and fingers for use of computer keyboard, copy machine, filing, writing, drive vehicles and answer telephone.

    For questions about City employment, please contact:

    Human Relations
    156 S. Broadway, Ste. 235
    Turlock, CA 95380-5454
    (209) 668-5150
    Monday - Friday, 8AM - 5PM

    Icons made by Freepik from is licensed by CC 3.0 BY