Working for Us
Menu Button
City Logo
Search Button

Job Descriptions

Municipal Services Director


Under administrative direction, directs and administers the, utility maintenance, fleet maintenance, water quality, and regulatory affairs sections and programs; May act as City Manager in his/her absence and perform other job related work as required.

This position is as assigned to the management bargaining unit for Labor Relations purposes and is considered exempt under the Fair Labor Standards Act (FLSA).


Administrative direction is provided by the City Manager. The job incumbent directly supervises subordinate level mangers responsible for the utility maintenance, fleet maintenance, water quality, and regulatory affairs sections and programs areas.


This is a department head management classification responsible for the direction of a discrete departmental organizational component(s) and programs/functions in a variety of public utility related organizational components of the City as determined by the City Manager and City Council. The incumbent exercises policy development and promulgation responsibilities for multiple program/functional areas. Serves as a member of the City executive team with responsibilities for establishing and overseeing programs and policies that affect multiple departments and the City as a whole. Approves and has final responsibility for all written and other types of presentations to the City Council and other commissions, boards and policy adopting bodies. Demonstrates professional competence while working as a team member and exercise independent judgment in a number of confidential and sensitive areas. Duties and responsibilities are performed in accordance with municipal codes, ordinances, City policy, federal, and state regulating entities.

ESSENTIAL FUNCTIONS: Duties may include, but are not limited to:

  • Manages the organization and coordination of public utility and other related activities and programs with department staff, other City departments, City Council, outside agencies, and the public.
  • Oversees the preparation of specialized budgets related to assigned activities; assists in budget implementation; participates in budget forecasts; administers the approved budget.
  • Establishes department goals, objectives, strategies, and priorities.
  • Develops five year capital improvement plan.
  • Ensures close coordination with other City departments and affected outside groups.
  • Prepares highly complex and technical reports; documents policies and procedures; performs research
  • Confers with and makes recommendations to the City Manager regarding projects and programs.
  • Provides administrative direction to activities relating to the effective utilization of personnel, facilities, and equipment.
  • Selects, oversees, and evaluates consulting engineering services.
  • Manages the selection and discipline of departmental personnel; directly supervises subordinate mangers.
  • Makes presentations before various groups, including City Council, Commissions, and professional and public meetings, as needed.
  • Participates in recruitment and selection activities; makes recommendations for appointment of new staff; assists with staff orientation and training.
  • Supervises staff including provision of timely performance evaluations; recommends and implements approved discipline; provides staff development; and maintains high standards necessary for efficient, professional operations.
  • Provides technical assistance to and attends meetings of various boards and commissions.
  • Answers questions; provides information to the public; recommends corrective actions; investigates, reports, documents and resolves complaints.
  • Builds and maintains respectful, positive working relationships with staff, supervisors, outside agencies and the public using principles of good customer service; provides effective conflict resolution, as needed.
  • Attends assigned meetings and training; interacts with outside agencies and commissions; provides leadership for teams, or committees, as needed.
  • Models appropriate professional management conduct; maintains appropriate confidentiality of sensitive information; complies with and supports City policies and procedures, labor laws, and MOU provisions.
  • Attends assigned meetings and training; interacts with outside agencies and commissions; provides leadership for teams, or committees, as needed.
  • Assures staff works in a safe manner; follows safety requirements; monitors and assures compliance with regulations and other legal requirements.
  • Utilize automated equipment to prepare documents and maintain data related to department operations.
  • Perform related duties as assigned.


Knowledge of:

  • Organizational and management practices as applied to the analysis and evaluation of programs, policies and operational needs.
  • Advanced principles, practices and techniques of public program administration and personnel management.
  • Principles and techniques of budget development and administration.
  • Pertinent Federal, State and local laws, codes and regulations relating to public utilities and other related operations and activities.
  • Research methods and sources of information related to a broad range of municipal programs, services, and administration.
  • Modern governmental accounting and financial practices, procedures and standards.
  • Principles of and current trends in public utility facility design, development, maintenance and operation.
  • Municipal structure and organization in a Mayor-Council/City Manager form of government.
  • Principles of employee supervision, career development and training.
  • The concepts of word processing, spreadsheets, micro-computer and mainframe computer applications.
  • Modern methods of records management.

Ability to:

  • Administer a variety of public utility programs and activities.
  • Develop and implement policies and procedures related to the administration of a variety of public utility programs and activities.
  • Develop and administer program budgets and controls.
  • Forecast and plan for future needs.
  • Analyze problem, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of agency goals.
  • Effectively and fairly negotiate appropriate solutions and contracts.
  • Manage resources within budget and policy parameters.
  • Plan, organize, direct and supervise the work professional, technical and office support staff.
  • Delegate authority and responsibility effectively.
  • Establish and maintain cooperative working relationships with elective officials, administration, other employees, and the general public.
  • Present ideas effectively orally and in writing.
  • Prepare a variety of complex and comprehensive reports and documents.
  • Prepare speeches, articles and letters for publications.
  • Read and comprehend complex laws and regulations and initiate policies and procedures for their implementation.


Five years of increasingly responsible municipal public utility program administration experience including three years of supervisory responsibility that would have provided the opportunity to develop the required skills, knowledge and abilities.


Equivalent to graduation from an accredited college or university with a major in civil engineering, public administration, business administration or close related field.


Possession of a valid California Driverís License in the category necessary to perform essential duties of the position may be required at the time of appointment. Individuals who do not meet this requirement due to a physical disability will be considered for accommodation on a case-by-case basis. Maintenance of a valid California Driverís license and proof of automobile liability insurance thereafter is a condition of continued employment.


Maintain the following physical abilities: See well enough to drive a vehicle; hear and speak well enough to converse on the telephone and in person; communicate clearly without amplification; bodily mobility to move rapidly from one area to another sometimes over rough terrain; climb stairs or ladders; use of hands and fingers to write; operate a computer keyboard and handle plans and documents; stamina to work long hours and attend night meetings several times a week.

    For questions about City employment, please contact:

    Human Relations
    156 S. Broadway, Ste. 235
    Turlock, CA 95380-5454
    (209) 668-5150
    Monday - Friday, 8AM - 5PM

    Icons made by Freepik from is licensed by CC 3.0 BY