Development Services

Customer Service Survey

It is the goal of the Development Services Department that our services be delivered in a prompt, courteous and accurate manner. If you have recently used the services of the Planning, Building, Safety, Transit or Development Engineering program areas, we would appreciate your perspective on the service you received so that we may continue to improve our service to the Turlock community.

	Excellent ----------> Poor
The requested information was provided in a complete and accurate manner.	5 4 3 2 1
Staff helped to identify solutions and alternatives to the problem.	5 4 3 2 1
Staff members were courteous and conducted themselves in a professional manner.	5 4 3 2 1
Staff had the technical knowledge necessary to assist you.	5 4 3 2 1
Staff adequately communicated the basis for decisions made on your project.	5 4 3 2 1
Process time lines were explained and understandable.	5 4 3 2 1
After the application was deemed complete, was the process completed in accordance with the timeline outlined by staff?	5 4 3 2 1

From which program area were you seeking assistance?



Please take a moment to explain any category that you rated 1, 2 or 3.



Please help us in improving our service by telling us one thing that staff could do to make your experience in working with the Development Services Department better?



Tell us something that we did correctly or an area that you noticed improvement in how we served you.



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Thank you for helping improve our service to the Turlock Community.